Privacy Policy

Updated: 22/8/2024

Introduction

Welcome to Tour Lynx, a store for digital travel guides. This Privacy Policy outlines how we, FAREPSICA LIMITED, a company registered in England and Wales with registration number 15806305, located at 7 Bell Yard, London, England, WC2A 2JR, collect, use, and protect your personal information. By using the Tour Lynx website, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following types of personal information:

  • Personal Information: Name, email address, and other contact details that you provide when registering or contacting us.
  • Usage Data: Information about how you use the Platform, such as your IP address, browser type, and pages visited.

We do not collect or store any payment information. All payments are processed by third-party payment processors.

2. How We Use Your Information
We use the information we collect to:

  • Provide and improve our services.
  • Communicate with you regarding your account or any inquiries.
  • Comply with legal obligations.

3. Data Security
We employ a variety of security measures to protect your personal information when you make a purchase or engage with our website. These measures include data encryption, rigorous access controls, and ongoing security assessments to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

4. GDPR and Data Protection
We comply with the General Data Protection Regulation (GDPR) by implementing the necessary technical and organizational safeguards to protect and preserve the confidentiality of your personal data. This includes regular audits, employee training, and adherence to fundamental data protection principles.

5. Extra-EEA Transfers of Personal Data
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that these transfers are conducted in compliance with relevant data protection laws and are safeguarded by appropriate mechanisms, such as standard contractual clauses or other legally recognized methods, to secure your information.

6. Third-Party Payment Processors
All payments made on our Platform are handled by third-party payment processors. We do not collect or store your payment data. The processing of payments is governed by the privacy policies of these third-party providers. Please review their policies before making any transactions.

7. Strong Customer Authentication (SCA)
We adhere to Strong Customer Authentication (SCA) standards to enhance the security of online transactions. SCA involves using two or more forms of verification (such as something you know, something you possess, or something inherent) to authenticate our customers’ identities during the payment process, in accordance with PSD2 requirements.

8. PSD2 Requirements
We follow the Payment Services Directive 2 (PSD2) regulations, which mandate the use of Strong Customer Authentication (SCA) for most online card transactions. This ensures that our customers complete a two-factor authentication process before finalizing a payment, thereby increasing security.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Platform after such changes constitutes your acceptance of the new terms.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@tour-lynx.com.